Riseup Labs works through Mode 1-2-3 Strategy, which is Design-Build-Sustain. We believe anything well designed can be developed amazingly. Our team cover all from development to deployment and ensure extended product life to enhance revenue.
Riseup Labs combines deep expertise, agile teams and innovation engineering to deliver unmatched speed and quality – all delivered with consistent results. We assist you in fulfilling your transformational goals with the passion and energy of a startup and the technical and tactical expertise of a large corporation.
Our experts are drawn from the fields we serve and the technologies we use. Do the right thing right upfront and save time, effort and cost.
Our teams operate at unparalleled velocity, so you can go from vision to production faster - often in weeks vs. quarters.
Our unique digital transformation framework leverages proven tools and accelerators that solve complex challenges fast.
Explore our winning tactics. We use the mode 1-2-3 strategy to address every issue and bring your dream to life. We believe anything well designed can be developed amazingly. So we cover all from development to deployment for extending product life and enhancing revenue.
The first step after the idea gets generated is design and the right design adds confidence in your product and brand. We assist businesses develop a solid product strategy by combining design, industry and technology expertise to drive business results and outcomes. We provide everything that an enterprise needs to design a new digital product or platform – from consultancy to architectures and prototyping.
Our technologists and diverse team of design experts work closely with clients to leverage innovation frameworks such as Design Thinking to build digital solutions that transform groundbreaking ideas into realities. We specialize in the process of offering consultancy through all the phases of innovation; from piloting of the project to design, rapid prototyping and eventually scaling. Re-engineering of business process involves radical redefining all processes to achieve efficiency, reduce risk and eliminate bottlenecks. We begin from the base where we know nothing about the company and forward the ladder up where we are able focus on each process and offer guidance on how our design solutions can further ease the process and dramatically improve productivity.
A roadmap shows you how to manage your company’s operations and reach the long-term goals you’ve set for it, while adoption planning enables you to adjust to new trends in technology, markets, or business procedures. Both are assisted by our design solutions.
We start by concentrating on the innovative, difficult aspects of your challenge and move quickly via experimentation to lower risk and identify new opportunities. Rather than creating the full solution and then hoping for the best, this strategy allows us to verify our predictions of what would work.
We use frameworks to design user experience, it helps us define, experiment, build, test and learn so that we create frameworks that are suitable for our clients and their users. We create buyer personas before designing and remember your end users cultural preferences, and behavior of purchase that helps us design what is right for them.
We make well-designed usability and accessibility testing tactics that finds the actual performance of the product. In contrast to sustainability testing, which examines the user’s comfort while using the program, accessibility testing, a subset of usability testing, examines the application or website’s accessibility for those with impairments. Both are complex and we create frameworks that cater to both so that the final product meets the end user’s expectations.
Rapid Prototyping is the fastest and one of the most crucial steps in design to create a near-perfect visual replica multiple times. Through our prototypes we set a direction for our design team and they ensure that they design a product that will present the maximum value for people who will use it.
We partner with clients on understanding business objectives in order to define a robust technology strategy across data, cloud, security and automation for meaningful business outcomes.
Build is all about creating software, online, and mobile applications from conception through coding, development, and deployment, as the name says. It combines architecture concepts with the newest technology, a validation strategy against the established success criteria, and infrastructure configuration. Any program or application’s success is highly dependent on how reliable and effective the build is.
For product and platform companies, Riseup Labs develops software and apps using a product engineering and digital transformation strategy. Our applications are created in a way that makes them cost-effective, market-ready, and future-ready while also enabling users to swiftly and effectively adapt to shifting market trends.
Our clients trust us because of our intense focus on cutting-edge technology, ongoing innovation, special business models, established procedures, and a group of experts that provide quick and effective applications. To gain the greatest possible business value and the best possible performance, we help our clients in achieving seamless integration with various platforms.
Once a product is released, sustainability of the designed product begins. It requires a lot of effort to sustain a superior customer experience and to update items throughout time to meet market demands.
We manage quality improvements, modification, and integration as part of our managed services. Our support services assist clients in improving the usefulness of their core products while also enhancing performance, market value, and revenue. We give end-of-life support, technological change management, product optimization, and product adaption our full attention. Utilizing useful methods, technology, and processes, we seek to increase ROI while minimizing damage for a satisfied clientele.
Product improvement is crucial for sustainability. As part of ongoing development, any product after its release needs high driver, OS, or feature updates. Software bugs, security issues, the addition of new features, or maintaining product compatibility with the changing market could all be addressed. We help clients by offering fast installation, setup, and problem-solving services. Our developers collaborate with product owners to upgrade and add new features.
Rapid advancements in technology need the expansion of new abilities to existing products and services. Riseup Labs helps these apps adapt to the newest technology. Besides every platform or version upgrade, we also provide app modernisation services.
Monitoring, reporting, upgrading, remote, and ongoing support of the delivered product are all part of SLA-based managed services. We deploy the most recent technologies and methods to proactively monitor endpoints, maintaining systems up-to-date and avoiding issues before they happen. We use a wide spectrum of IT expertise to resolve issues quickly.
We want to make sure that after the integration of all the individual components, the system modules will not conflict with each other in specific configurations and satisfy all the requirements. In order to evaluate if linked parts or the system as a whole complies with given functionality, we undertake integration testing utilizing real test cases. End-user security is provided by regulatory and safety boards in every business. For the lifecycle of the software, Compliance Testing sustains and validates the compliant state to verify that it complies with industry norms and protects user rights.
For product companies, there is no quiet moment as they must actively manage their products and monitor their results in order to satisfy customers and stay in business. We always keep an eye on how products are performing, as well as the impact of change on technology, the environment, and other factors. By extending features, streamlining processes, and perfecting design & architecture, our team of product engineering experts helps clients improve product functionality.
By following business rules and established procedures, we help product companies through the End – of – life process. When a technology or product hits the end of its life (EOL), a range of tasks must be preplanned so that the consumers don’t lose out on anything. This includes the stage process, engagement, and retirement planning, among other things.
Making strategies to fight industry disruption is an integral part of sustaining services as it is a mysterious, irregular, and unexpected event. Moreover, future readiness is crucial since the probability of failure is great without it. We provide both as a part of our sustaining services, and we also assist our clients on all the flexible and forward-thinking steps they can take to prevent disruption and help them easily adapt to the future.
Share your challenges or objectives, and we’ll help you identify the right approach to move forward clearly, efficiently, and within budget.
Floor 3, Natore Tower, Service Road, Sector 3, Uttara, Dhaka 1230, Bangladesh
Start a conversation with our team to solve complex challenges and move forward with confidence.
Ariful Islam Shakil is the Director of Business Development at Riseup Labs, with 15 years of extensive experience in strengthening local market presence and driving sustainable growth in Bangladesh’s technology sector. He specializes in building strategic partnerships, expanding client networks, and delivering innovative digital solutions tailored to client needs.
Md. Rezwanul Haque is the Head of Operations, Admin & Compliance at Riseup Labs, where he oversees administration, finance, budgeting, process improvement, and regulatory compliance. With strong expertise in operations management and strategic planning, he ensures financial discipline and legal compliance while streamlining processes for sustainable growth. Rezwanul also leads recruitment, onboarding, and performance management, and guides compliance frameworks including VAT, taxation, and internal controls.
Maria Santos is the Vice President of Global Sales at Riseup Labs, representing the company from the Philippines to international clients. With expertise in BPO, ITO, and KPO, she helps organizations scale operations, optimize processes, and achieve measurable results. Her career spans outsourcing, technology solutions, and knowledge services, covering the full client lifecycle from acquisition to long-term partnerships. Before outsourcing, Maria worked as a scientist and product developer, sharpening her analytical and problem-solving skills.
Christophe M. David is the Vice President of Business Development for Europe at Riseup Labs, where he drives commercial strategies and client relationships across the region. With a diverse career in executive roles, he combines strategic vision, business effectiveness, and human sensitivity. In the early 2000s, he discovered Bangladesh and was inspired by the humanity, commitment, and resilience of its people. This experience led him to engage in meaningful projects supporting economic and industrial development.
Michael S. Longwell is the Vice President of Sales, North America at Riseup Labs, with more than 20 years of experience in consultative contact center BPO solutions. He helps organizations enhance customer experience and lifetime value through front-office, back-office, and KPO services. Before joining Riseup Labs, Michael was Sales Director for North America at SuccessKPI, a SaaS analytics platform using AI to transform contact center performance.
Hamim Zakaria is the Head of Business Development at Riseup Labs, bringing 17 years of experience across software, game development, staffing solutions, and the BPO industry. Joining the company as a Business Development Manager, he played a pivotal role in shaping its transition into global B2B services and steadily rose to his current leadership role.
Enamul Hoque is the Head of Operations, Growth & Strategy at Riseup Labs, where he drives operational excellence, business expansion, and long-term growth initiatives. With over nine years at the company, he has advanced through roles including Operations Manager and Product Manager, building expertise in streamlining processes and aligning strategies with organizational goals.
Ariful Islam Shakil is the Director of Business Development at Riseup Labs, with 15 years of extensive experience in strengthening local market presence and driving sustainable growth in Bangladesh’s technology sector. He specializes in building strategic partnerships, expanding client networks, and delivering innovative digital solutions tailored to client needs.
Ershadul Hoque is the Founder & CEO of Riseup Labs, a tech entrepreneur, innovator, and builder with nearly two decades of experience leading digital transformation projects worldwide. He has played a pivotal role in designing and delivering intelligent solutions across software, games, immersive technologies, BPO services, and AI-powered platforms.
Md. Moshiur Rahman is the General Manager of Business Development at Riseup Labs, with over 13 years of experience across sales, marketing, operations, and strategic growth. Over his 8+ years at the company, he has advanced through key leadership roles including Assistant Manager of Training, Management Officer, and Operations Manager (Sales & Marketing). In his current role, Moshiur drives business expansion, client acquisition, and long-term partnerships while aligning technology-driven solutions with evolving market demands.
Md. Rezwanul Haque is the Head of Operations, Admin & Compliance at Riseup Labs, where he oversees administration, finance, budgeting, process improvement, and regulatory compliance. With strong expertise in operations management and strategic planning, he ensures financial discipline and legal compliance while streamlining processes for sustainable growth. Rezwanul also leads recruitment, onboarding, and performance management, and guides compliance frameworks including VAT, taxation, and internal controls.
Maria Santos is the Vice President of Global Sales at Riseup Labs, representing the company from the Philippines to international clients. With expertise in BPO, ITO, and KPO, she helps organizations scale operations, optimize processes, and achieve measurable results. Her career spans outsourcing, technology solutions, and knowledge services, covering the full client lifecycle from acquisition to long-term partnerships. Before outsourcing, Maria worked as a scientist and product developer, sharpening her analytical and problem-solving skills.
Christophe M. David is the Vice President of Business Development for Europe at Riseup Labs, where he drives commercial strategies and client relationships across the region. With a diverse career in executive roles, he combines strategic vision, business effectiveness, and human sensitivity. In the early 2000s, he discovered Bangladesh and was inspired by the humanity, commitment, and resilience of its people. This experience led him to engage in meaningful projects supporting economic and industrial development.
Michael S. Longwell is the Vice President of Sales, North America at Riseup Labs, with more than 20 years of experience in consultative contact center BPO solutions. He helps organizations enhance customer experience and lifetime value through front-office, back-office, and KPO services. Before joining Riseup Labs, Michael was Sales Director for North America at SuccessKPI, a SaaS analytics platform using AI to transform contact center performance.
Hamim Zakaria is the Head of Business Development at Riseup Labs, bringing 17 years of experience across software, game development, staffing solutions, and the BPO industry. Joining the company as a Business Development Manager, he played a pivotal role in shaping its transition into global B2B services and steadily rose to his current leadership role.
Enamul Hoque is the Head of Operations, Growth & Strategy at Riseup Labs, where he drives operational excellence, business expansion, and long-term growth initiatives. With over nine years at the company, he has advanced through roles including Operations Manager and Product Manager, building expertise in streamlining processes and aligning strategies with organizational goals.
Ariful Islam Shakil is the Director of Business Development at Riseup Labs, with 15 years of extensive experience in strengthening local market presence and driving sustainable growth in Bangladesh’s technology sector. He specializes in building strategic partnerships, expanding client networks, and delivering innovative digital solutions tailored to client needs.
Start a conversation with our team to solve complex challenges and move forward with confidence.
